Service Consultant (Contractor Care) · Calgary, AB

About the Company

Airswift is a leading workforce solutions provider to the STEM industries, with over 40 years of experience in transforming lives through international workforce solutions. The company supports over 8,000 contractors globally and emphasizes community engagement and employee development.

Responsibilities

• Provide comprehensive support to contractors throughout their assignments
• Collaborate with internal teams such as Payroll, Legal, Recruitment, and Account Management
• Support contractors from onboarding to off-boarding
• Act as the primary point of contact for non-clients
• Ensure compliance with local regulatory requirements and customer policies
• Assist with incident management and HR issue escalation

Requirements

• Experience in administrative, HR, or customer service roles
• Excellent attention to detail
• Ability to work independently and manage priorities

Skills & Tools

Benefits

• Attractive monthly base salary plus competitive commission/performance bonus
• Career progression opportunities
• World-class training programs
• Supportive culture with a focus on work-life balance
• Employee reward platform
• Mental Health First Aiders
• Charity days for important causes

Additional Information

Potential travel may be required as needed.