Technology Associate

About the Company

Dore Partnership is a leading global executive search partner to the investment industry, specializing in identifying and securing transformative talent for ambitious companies worldwide. The firm has offices in New York and London, offering a global reach combined with deep industry expertise.

Responsibilities

• Provide timely and effective 1st and 2nd line technical support to end-users
• Support onboarding processes, including device setup and account provisioning
• Assist in supporting and administering Microsoft 365 services
• Assist in maintaining core IT infrastructure
• Support the implementation of security controls
• Support and troubleshoot business applications
• Maintain accurate records of IT hardware and software licenses
• Create and maintain clear documentation for systems and processes
• Assist with IT projects, including system upgrades and migrations

Requirements

• 0-2 years’ experience in IT support or a related field
• Solid working knowledge of Windows 11
• Familiarity with Microsoft 365 fundamentals
• Exposure to Microsoft Intune or other MDM solutions
• Exposure to Active Directory or similar identity systems
• Strong written and verbal communication skills
• Good problem-solving ability
• High attention to detail
• Ability to prioritize and manage multiple tasks
• Knowledge of cloud infrastructure / IaaS concepts (Azure, AWS, or Google Cloud)

Skills & Tools