Data Operations Support Analyst · Remote

About the Company

ZRG is a global talent advisory firm that has been helping clients and candidates for over 25 years. Originally a boutique retained executive search firm, ZRG now offers a range of people solutions, including data-driven executive search and consulting services.

Responsibilities

• Perform ongoing maintenance activities for data accuracy and integrity
• Assist with contract validation and confirmation processes
• Partner with acquisition companies for data integration
• Gather and maintain Off Limits policies from acquired firms
• Respond to data-related inquiries and support tickets
• Document operational workflows and business processes
• Create and maintain operational reports and data dictionaries
• Conduct weekly and monthly data audits
• Support data retention and governance initiatives
• Contribute to the creation of Standard Operating Procedures (SOPs)
• Identify opportunities to improve data workflows and operational efficiencies

Requirements

• Bachelor's degree or equivalent work experience in Business, Information Systems, Data Analytics, or a related field
• 2+ years of experience in Data Operations, CRM Administration, Salesforce, Data Management, or a related function
• Experience working with Salesforce or other CRM platforms
• Advanced proficiency in Microsoft Excel

Skills & Tools

Benefits

• Comprehensive benefits package
• Compensation tailored to skills and experience

Additional Information

ZRG operates in a Mac preferred environment and emphasizes collaboration across geographic boundaries and industry verticals.