Recruitment Quality Assurance Consultant- Remote in CST
Posted 2h ago · Listing expires Jun 18, 2026
Compensation
Salary not disclosed
About the Company
Korn Ferry is a global organizational consulting firm that helps clients align their strategy and talent to drive superior performance. They provide a range of services including recruitment process outsourcing (RPO).
Responsibilities
- Review individual and team performance on the assigned account and provide recommendations for service improvement
- Monitor and analyze KPIs, SLAs, and individual performance metrics
- Enhance overall reporting process and streamline recruitment efficiency
- Conduct ongoing quality review checks as per the SLA
- Provide client and management with ongoing performance updates
Requirements
- Minimum 2+ years of relevant experience in monitoring and providing feedback in a customer-focused environment
- Experience and familiarity with recruitment and delivery metrics, ideally within an RPO environment
- High school diploma required; 4-year degree preferred
Skills & Tools
Recruitment Metrics Analysis
KPI Monitoring
Service Delivery Management
Analytical Reporting
Customer Relationship Management
Additional Information
This position is remote and operates within the Central Standard Time zone.
