Technical Implementation Consultant, Workforce AI

About the Company

Aya Healthcare is a rapidly growing workforce solutions provider in the healthcare industry, delivering tech-enabled services to help organizations manage their contingent labor needs. The company emphasizes exceptional experiences for clients and employees, fostering a culture of innovation and high achievement.

Responsibilities

• Partner with customers during implementation to design solutions that meet business requirements
• Act as a customer-facing consultant, leading technical discussions
• Translate customer operational needs into clear solution recommendations
• Develop a strong understanding of data flows through the platform
• Support complex customer integrations and validate integration logic
• Contribute to implementation documentation and best practices

Requirements

• Bachelor’s degree
• 4+ years of experience in implementation consulting, solution consulting, technical consulting, systems analysis, or a similar role within a SaaS or enterprise software environment
• Strong analytical and problem-solving skills
• Working knowledge of SQL for data investigation and analysis
• Experience supporting integrations, including iPaaS tools and/or SFTP file-based data exchanges
• Experience validating, interpreting, and troubleshooting customer data
• Excellent communication skills

Skills & Tools

Benefits

• Free premium medical, dental, life, and vision insurance
• Generous 401(k) match
• Paid sick leave in accordance with applicable laws
• Company-sponsored virtual events and team-building activities

Additional Information

Aya Healthcare values employee satisfaction and offers a supportive environment for personal and professional growth.